Cancellation and Refund Policy

Thank you for visiting mstimes.co.in. We strive to provide a seamless and satisfactory user experience. Below is our cancellation and refund policy for the services offered on our website. Kindly read and understand the terms before proceeding with any transaction.

Cancellation Policy:

  1. Services: In case you wish to cancel any service purchased from our website, please contact our customer support team at msingh@mstimes.co.in as soon as possible.
  2. Subscription Plans: For subscription-based services, you can cancel your subscription at any time. However, please note that cancellation will be effective from the next billing cycle. No refunds will be provided for the current billing cycle.
  3. Digital Products: Due to the nature of digital products (e.g., e-books, downloadable content), we generally do not offer cancellations or refunds for these items once they have been downloaded or accessed.

Refund Policy:

  1. Services: Refunds will be considered on a case-by-case basis. If you are dissatisfied with a service and believe you are entitled to a refund, please contact our customer support team at msingh@mstimes.co.in within 7 days of the purchase date.
  2. Subscription Plans: Refunds for subscription plans will be pro-rated based on the remaining period of your subscription. No refunds will be provided for the current billing cycle. Refunds will be processed within 15 business days.
  3. Digital Products: As mentioned earlier, due to the nature of digital products, we generally do not offer refunds for these items once they have been downloaded or accessed.
  4. Erroneous Transactions: If you believe you have been charged erroneously or faced technical issues during the transaction process, please contact us at msingh@mstimes.co.in within 7 days. We will investigate the matter and issue a refund if deemed appropriate.

Contact Us:

If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact our customer support team at msingh@mstimes.co.in. We are here to assist you and ensure a smooth experience on our platform.

Please note that this policy is subject to change without prior notice. It is your responsibility to review this policy periodically.

Last updated: 12/08/2023